Heart & Lung Quality Center is a private, cost-effective, contemporary, high-quality medical out-patient service and research organization for Curaçao and the neighboring islands that is highly digitized and automated and provides services to patients from the age of 16 with already known or presumed heart and / or lung complaints.
HLQC Staff promises to be:
Patients, clients and colleagues may expect us to advise and act on the basis of our own knowledge and experience with respect to their requests regarding their health status / research and advice. The advice and / or the action must lead to optimum satisfaction among patients, clients and colleagues.
Patients, clients and colleagues may expect us to perform our duties adequately and carefully, with due regard for mutual responsibilities. We will always act and / or advise honestly and honestly.
Patients, clients and colleagues may expect us to welcome them generously. That all direct and indirect care services are delivered with respect for the values and preferences and where possible always carried out with informed consent of those involved and while maintaining his / her physical and mental integrity.
Patients, clients and colleagues may expect us to never violate their trust in us. We adhere to agreements made and promises made.
Patients, clients and colleagues may expect us to be innovative or groundbreaking in everything we do, in such a way that they will benefit physically and / or mentally.
Patients, clients and colleagues may expect us to fully commit ourselves to making an active contribution to the continuous pursuit of an ever better (excellent) organization serving the health and well-being of those involved.
Patients, clients and colleagues may expect us to be compassionate. We show appropriate empathy in conscious or unconscious situations and with feelings expressed by the person concerned.